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Quote and Order Management Specialist

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 04/18/2024


We are seeking a Quote and Order Management Specialist to join our Aftermarket Customer Service team. As a QOM Specialist, your main responsibility is to manage customer order handling and clean order entry in SAP. In this position, you report to Manager, Quote & Order Management.  


The preferred location for this position is either Oulu, Espoo or Lappeenranta. We are happy to offer flexible working arrangements, including hybrid options. 


Team you belong to


You will join a team of Quote & Order Management professionals and experience the full order-to-delivery flow of a big global company. We work with multiple stakeholders including operative purchasing, logistics, product design and warehouse. This is a great opportunity to learn, create new ways of working and become an important part of our community. You will be working in a friendly, supportive and diverse team. 


What you do


  • Manage customer order handling and clean order entry in SAP
  • Solve daily problems regarding wear and spare part-related questions such as Quotation process, order-related queries, and item identification, and expediting requests. 
  • Maintain communication and relationships with market area sales, customers, and order management. 
  • Communicate needed order changes to order management, market area, and customers according to the agreement with the market area sales team. 


Who you are


  • You have a Bachelor's Degree or previous working experience in a relevant field. 
  • You have a positive customer service attitude, and your work style is independent, adaptable, and flexible. 
  • You have a can-do attitude and the ability to manage multiple issues within a tight schedule.
  • You can prioritize and work efficiently under pressure and are not afraid of making decisions independently. 
  • You are a team player always willing to learn and help each other to succeed. 
  • You have fluent skills in Finnish and English (written and verbal)

What's in it for you


  • An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
  • Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, engagement surveys and other local benefits
  • Compensation and rewards - Global incentive program tied to business and performance targets, car benefits, and meal benefits.
  • Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
  • A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. 
  • Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
  • Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch


Want to rise above the possible with us? Click 'Apply now' to leave your application.


For further information, please contact Eija Moilanen, Manager, Quote & Order Management at [email protected]


We understand that some highly competent candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.


How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people


Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change. 

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki.,

Metso Outotec vaikuttavuus

Metso Outotec synnyttää merkittävimmät positiiviset vaikutuksensa liittyen yhteiskunnan infrastruktuuriin ja verojen maksamiseen, luokassa Yhteiskunta.

Metso Outotec synnyttää merkittävimmät negatiiviset vaikutuksensa tai käyttää resursseja liittyen kasvihuonekaasupäästöihin ja biodiversiteettiin, luokassa Ympäristö.
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Nettovaikutusprofiilin on mallintanut Upright Project. Profiili perustuu tieteellisen tutkimuksen ymmärrykseen erilaisten tuotteiden ja palveluiden vaikutuksista. Profiili kertoo mihin asioihin sinäkin olet mukana vaikuttamassa tämän työpaikan kautta. Lisätietoa Uprightista löydät täältä.

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Quote and Order Management Specialist


Julkaistu 03.04.2024

Yrityksen liikevaihto: 
Yli 100 000 000 €
Yrityksen koko: 
Yli 1000 henkilöä
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