Dynamics 365 Solutions Architect

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.



At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 01/05/2025

Ready to grow and solve critical business problems with your Dynamics 365 solutions design skills in a challenging, complex, and global environment with excellent work-life balance and flexibility? Keep reading.

Introduction

We are seeking a hands-on Dynamics 365 Solutions Architect to join our growing Digital Operations Development team operating under the Digital Organization of our Minerals Business Area. In this role, you'll translate business needs into technical solutions as well as design and deliver technical solutions hands-on within the Dynamics 365 Field Service module. Your work will ensure our field service teams have robust, adaptable, and modern software solutions. This role plays a crucial part in enhancing our frontline delivery operations and supporting our evolving business needs. 

This position can be based in our Espoo or Tampere offices in Finland, or at Metso's Digital Studio in Krakow, Poland. We offer flexible working arrangements, including hybrid work. Unfortunately, we are unable to provide relocation support for this role.

The Team You Belong To

You will join a collaborative and agile team of D365 experts, including a couple of developers, a tester, and a quality engineer led by Christo (the Director of Operations Development). Together, we develop modern solutions for field service and repair operations built on Dynamics 365.

We work closely with stakeholders like product owners, scrum masters, and the larger Dynamics 365 architecture team to deliver high-quality solutions. Our culture embraces continuous learning, adaptability, and an agile way of working. The team is distributed across Espoo, Tampere, Lappeenranta, Krakow and Mexico.

What You'll Do

• Translate business requirements into robust technical solutions within the Dynamics 365 Field Service platform guiding the developers.
• Design and deliver scalable solutions that align with business needs, including scoping, estimation, and sequencing development tasks.
• Provide hands-on coding and customization using Dynamics 365 tools, focusing on configuration over customization for maintainability.
• Collaborate with developers, testers, and stakeholders to ensure seamless integration across Metso's complex IT landscape.
• Guide the team on Dynamics 365 technical implementation while ensuring timely delivery of solutions.
• Stay ahead of industry trends, particularly integrating generative AI capabilities, and advise on implementing emerging technologies (we use Snowflake).
• Lead initiatives such as improving first-time fix rates and enabling real-time diagnostics and quotation capabilities for field service technicians.

Who You Are

You'll probably recognize yourself from this

• Extensive expertise in designing, configuring, and implementing solutions within Dynamics 365, particularly in Field Service or related modules, with the ability to contribute hands-on to coding when needed.
• A proven track record of translating complex business requirements into technical designs and effectively scoping development work as a Solutions Architect.
• A strong understanding of complex IT environments, integration layers, and agile development methodologies.
• Proficiency in .NET, C# and other Microsoft development tools.
• Strong problem-solving skills and the ability to adapt to evolving business needs.
• Knowledge of generative AI concepts and their integration into enterprise platforms (a plus).

What's in It for You?

This role offers the chance to tackle complex challenges across a variety of interconnected applications. You'll work on integration layers, navigate online and offline systems, and play a key role in shaping our transition to model-driven applications.

We're also starting to integrate Generative AI into our tools, with projects focused on improving field service operations. This includes enabling real-time access to resources for technicians and developing on-the-spot customer quotations during site visits.

The work is varied and evolves with business needs, offering something new every day. You'll collaborate with a global team in an environment that values learning through experimentation, with opportunities to deepen your expertise and expand your skills. We also prioritize an excellent work-life balance and the flexibility of hybrid work.

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, bicycle benefits, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets, car benefits, and meal benefits.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. 
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

 

Want to rise above the possible with us? Click 'Apply Now' to submit your application. 

The application period runs from December 12, 2024, to January 5, 2025.

• We will review applications as they are received and will respond to all applicants by the end of the second week of January 2025.
• Interviews for qualified candidates will take place during the second and third weeks of January.
• Our recruitment process involves three stages. First, you'll have a one-hour video interview with Christo Roux, the hiring manager, via Teams. Next, you'll participate in a technical interview, for which we'll ask you to complete a short home exercise that we'll review together during the interview. Finally, during the third and final round, you'll meet Tuomas, the VP of Business Enablement.

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.



Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change. 



Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial