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After-sales Service Engineer

Job Responsibilities:

Air-conditioning Unit Installation Guidance and Commissioning

  • Inspect whether the customer's piping system and electrical wiring installation comply with company requirements.

  • Verify whether the customer's water system configuration and installation meet equipment requirements and confirm that the power distribution system complies with equipment power and protection requirements.

  • Perform equipment startup and commissioning, monitor operating parameters, and ensure stable unit operation in accordance with customer requirements.

  • Train customers in the correct operation of air-conditioning units and daily maintenance precautions.

Air-conditioning Unit Repair

  • Investigate customer-reported issues and identify the root causes of equipment failures.

  • Diagnose equipment faults, determine the fault trigger point, and complete repair work.

  • When replacement spare parts or maintenance materials are required, submit requests promptly through the Lingdang System.

  • Report damaged materials promptly, track maintenance materials and spare parts, and return defective parts or unused materials to the company after repair completion.

  • Consult technical specialists when encountering complex or high-difficulty technical issues.

Preventive Maintenance and Routine Inspection

  • Regularly clean air-cooled condensers, water-cooled condensers, air filters, and other equipment to ensure optimal heat exchange performance.

  • Inspect compressors, fans, control boards, switches, contactors, and other components, and replace damaged parts when necessary.

  • Regularly replace compressor refrigeration oil and filter driers, replenish refrigerant, and ensure stable system operation.

  • Perform scheduled preventive inspections, ensure stable equipment operation, and record inspection results.

Customer Operational Training

  • Train customers on the company's 400 Service Hotline repair request process, including the information required when submitting a service request (customer name, equipment serial number, location, contact person, etc.).

  • Train customers to independently operate and start up the equipment.

  • Enhance customer confidence and increase customers' willingness to purchase maintenance service contracts.

Customer Technical Theory Training

  • Develop training plans and organize technical training sessions.

  • Prepare training manuals and complete all pre-training preparations.

  • Organize and summarize training materials after each training session.

  • Conduct assessments and evaluations upon completion of training.

Provide Product Feedback to the Factory

  • Analyze customer dissatisfaction and provide timely feedback and recommendations to the factory.

  • Report on equipment performance issues caused by product-related defects to the factory.

  • Identify equipment design or structural issues that make maintenance difficult and submit improvement suggestions to the factory.

Other Responsibilities:

  • Respond to service assignments received through the 400 Service Hotline and accurately complete commissioning forms, damage reports, and maintenance reports in a timely manner.

  • Upload commissioning reports and maintenance reports to the system promptly and mail the original hard-copy documents back to the company when required.

  • Complete other tasks assigned by the direct supervisor in a timely manner.

  • Cooperate with other departments or external organizations in completing related work assignments as required.

Requirements:

  • Solid understanding of refrigeration principles and electrical control systems.

  • Familiarity with company procedures, operating processes, and product knowledge.

  • Basic computer skills and proficiency in office software.

  • Strong learning ability and technical aptitude.

Work experience required: 1 - 5 yrs

Salary: 2500 €/mth

Initial date of employment: November 2nd, 2026. End date: 1st November 2027

Send applications to: [email protected]

Yhteystiedot: Palak Jain, +46707755601, [email protected]
Ilmoitus jätetty: 28.9.2026
Hakuaika päättyy: 12.10.2026
Työmarkkinatorin ilmoitusnumero: 77d671b8-918f-41a5-bed9-da8d7b945219

Lähde: Työmarkkinatorin asiakastietojärjestelmä

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