Lead Application Engineer

• Lead technical support for customers and internal sales across the EMEA region for advanced UPS and grid-support solutions.
• Design and specify complex UPS and power infrastructure solutions and translate customer requirements into system designs, quotations and technical documentation.
• Collaborate with R&D, product marketing, consultants and contractors, and act as a technical expert for customer visits, FATs, witness tests and product demonstrations.
• Hold a master’s degree in electrical engineering or equivalent and demonstrate extensive experience in power electronics, 3‑phase systems, UPS architectures, technical leadership and customer-facing communication.

A key technical role supporting end customers and internal sales organizations across the EMEA region. Focuses on designing and presenting advanced UPS solutions, grid-support features and emerging technologies primarily for the datacenter market. Provides coaching and techincal guidance to colleagues and customers regarding UPS technologies and systems.

Key Responsibilities:

•    Provide advanced technical and commercial support to internal sales organizations and customers for UPS and grid-support solutions across the EMEA region
•    Support sales offices and customers in defining technical solutions, including complex and customized applications
•    Analyze customer requirements and translate them into optimized technical solutions, including system design, quotations and technical documentation
•    Design UPS and power infrastructure solutions in collaboration with cross-functional stakeholders such as R&D, Product Marketing and external partners
•    Work in close contact and cooperation with key customers, consultants and contractors to understand application-specific needs
•    Act as a technical expert and a host for customer visits, FATs, witness tests and product demonstrations
•    Provide coaching and mentorship to colleagues to elevate overall technical skills and product knowledge
•    Represent Eaton as a technical advisor in customer meetings, industry trade shows and global events
•    Serve as an ambassador for new products and technologies, promoting them to sales offices and customers

Qualifications:

• Masters degree in electrical engineering or equivalent
• Strong experience in Electrical and/or Electronic industry

Skills:

• Extensive experince in power electronics, 3-phase power systems and UPS architectures
• Comprehensive understanding of UPS technologies, systems and power infrastructures around them
• Ability to manage complex technical solutions and support sales initiatives
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
• Proactive, self-driven, adaptable, resilience, Strong presentation and interpersonal skills, Customer-focused, Problem-solving skills
• Technical leadership and mentoring mindset
• Ability to handle client issues professionally in challenging circumstances