Technical Customer Service Manager
TECHNICAL CUSTOMER SERVICE MANAGER
Your responsibilities:
- Technical Customer Service and Product Management in a technical B2B business environment.
- Technical service of our existing customers and developing our business in new markets, customer groups and product areas
- Product portfolio and product development responsibility
- Customer feedback and quality management
- Working in close cooperation with the sales team, other technical customer service experts as well as our international sales network and R&D organization.
Your profile:
- Technical University or College background, potentially in Electrical or Paper engineering
- Experience and proven success in production, technical service or similar position. Sales experience is beneficial.
- Paper production experience will support a fast step into the business.
- Good communication skills in Finnish, excellent English skills, other language skills could be of advantage.
- Eagerness to learn and develop yourself as well as our team.
- Pro-active approach towards customers and markets.
- Passion for technical customer satisfaction.
Our benefits:
- Solid track record of growth in insulation materials with plans to further expand our offering
- An international field of activity and co-operation within delfort
- A self-responsible and fascinating work field in a dedicated team of a branch-forerunner.
- Ability to truly influence the results of your work.
- Flat organizational structure which enables quick decisions and quick reactions to customer and market needs.
For further information: Head of Electrical Insulation Paper Business Area Olli Aho (tel. +358 400 551 505) will answer your questions on 20.2. at 14-15 and on 24.2. at 9-10.
If you are interested in joining the delfort team, please submit your application and CV in English by 15.3.2026. Interviews may start before the application deadline.
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Tervakoski Oy is a Finnish paper industry company located in Tervakoski, Janakkala. As part of the Austrian-based delfortgroup since 1999, we specialize in sustainable, high-performance specialty paper solutions. With over 200 years of innovation and excellence, we are proud to be a trusted partner to our customers worldwide.
Jätä hakemus: https://tervakoski.rekrytointi.com/paikat/?o=A_A&jid=67
Yhteystiedot: For further information: Head of Electrical Insulation Paper Business Area Olli Aho (tel. +358 400 551 505) will answer your questions on 20.2. at 14-15 and on 24.2. at 9-10.
If you are interested in joining the delfort team, please submit your application and CV in English by 15.3.2026. Interviews may start before the application deadline.
Työpaikan osoite: Vähikkäläntie 1, 12400 Tervakoski
Palkkaus: Salary will be determined based on the selected candidates skills and experience.
Työ alkaa: Työskentely alkaa mahdollisimman pian
Työaika: Kokoaikatyö
Työn kesto: Toistaiseksi voimassa oleva
Hakuaika päättyy: 15.03.2026 21:59
Ilmoitus jätetty: 16.02.2026 08:36
Työmarkkinatorin ilmoitusnumero: 451e3ab9-e487-4628-a5f1-8f17cb39caf4
Lähde: Työmarkkinatorin asiakastietojärjestelmä
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