We are looking for an experienced and organised Guide Scheduling & Operations Coordinator to manage scheduling and operational coordination for a team of approximately 80–100 guides in our tourism company in Rovaniemi.
The ideal candidate must have hands-on experience with MaraPlan and Bókun systems and a good understanding of tourism operations, workforce scheduling, and working-time administration.
Key Responsibilities
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Prepare and manage work schedules for 80–100 guides.
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Use MaraPlan for workforce scheduling and working-time management.
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Use Bókun to manage bookings and coordinate tour operations.
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Coordinate guide availability, shift changes, replacements, and last-minute schedule adjustments.
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Monitor working hours, overtime, absences, and working-time balances.
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Ensure sufficient staffing for daily tours and activities.
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Maintain accurate scheduling records and support payroll preparation.
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Coordinate closely with operations managers and team leaders.
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Ensure compliance with applicable Finnish employment legislation and collective agreements.
Requirements
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Practical experience with both MaraPlan and Bókun is required.
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Previous experience in workforce scheduling, tourism operations, or personnel coordination.
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Ability to manage schedules for a large team.
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Good understanding of Finnish working-time regulations and collective agreements.
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Strong organisational, communication, and problem-solving skills.
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Good command of English; Finnish is an advantage.
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Ability to work efficiently in a fast-paced, seasonal tourism environment.
What We Offer
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An important role in a growing tourism business in Lapland.
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An international working environment.
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Responsibility for coordinating a large guide team and supporting daily operations.
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An opportunity to contribute to efficient and high-quality tourism services.
How to Apply
Please submit your CV and a short introduction outlining your experience with MaraPlan, Bókun, and guide scheduling.
We look forward to hearing from you!
Hakuohjeet: Applications should be sent to [email protected] Please send your CV and a short cover letter.
Ilmoitus jätetty: 29.10.2026
Hakuaika päättyy: 30.11.2026
Työmarkkinatorin ilmoitusnumero: d9ccc048-1025-4251-b270-3deb7ad987b2
Lähde: Työmarkkinatorin asiakastietojärjestelmä
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