Do you thrive in a day-to-day life with many versatile tasks and a large online contact surface? Are you energetic, structured, service-oriented and happy to help customers on the phone? We are now looking for a native Finnish speaking system savvy, who thrive with customer support and likes to juggle a ton of Sales Coordination tasks, simultaneously.
As the centre of the daily business, the Sales Coordinator is the backbone in everything from receiving orders, following up on deliveries and invoicing, as well as general customer contact on incoming phone calls and mails. You are offered an important role with a large contact surface, good cooperation and professional sparring throughout the entire Nordic team. You will work closely with the local Sales team in Finland, and get introduction and training from the colleagues in Stockholm. The majority of the daily work are done in SAP, so it is key that you have a good understanding and experience of working in ERP systems.
In the Nordics, GEZE covers each country with local sales & service teams. The Finnish team is a small team in an international company. We work from home offices but with a lot of daily online and phone communication. We cooperate closely with our colleagues in the Nordic region, and at the same time very independently in the daily line of business. This means, that our new Sales Coordinator will cooperate closely with both the local colleagues in Finland, and the back-office teams in the other Nordic countries, as well as our German colleagues at the company HQ. You will be located in home office.
English is the corporate language, also in the Nordics, and it is important that you are confident in speaking English. However, we trust that you communicate with our Finnish customers fluently in the local language.
Primary tasks:
· Creation of orders, deliveries, claims etc. in SAP
· Creation of new customers in SAP
· Maintenance of master data in SAP
· Sending order confirmations to customers
· Invoicing from SAP
· Customer support by phone and email regarding delivery, orders and claims etc.
We imagine that:
· You are educated/have experience in office and administration
· You thrive on servicing customers by telephone; positively and solution-oriented
· You have good experience with ERP systems, preferably SAP
· You have a flair for administrative work in IT systems and quickly acquire new skills and insight into systems and processes
· You work flexibly and independently
· You are good at structuring your own everyday life and taking initiative
· You are fluent in Finnish and English, both written and spoken
· You are able to work professionally from home office
· You are good at communicating, both with colleagues and customers
· You are good at collaborating in a team where we help each other
· You are experienced in cooperating with international colleagues
· You are not afraid to ask if you are in doubt about something
· You have a natural drive, which a high level of self-management in daily tasks
· You live in the area Turku, Tampere or Helsinki.
GEZE offers:
· A permanent position with a high level of daily self-management
· An opportunity to develop your skills in an international work environment
· Daily independent work, with a lot of customer contact
· Committed colleagues who are helpful and supportive
· Thorough training and ongoing opportunities for sparring with local and international colleagues
· Competitive salary and health insurance
· Mobile phone and laptop
· The work is full-time, based from home office in Finland, preferably in Tampere, Helsinki or Turku.
Application and joining
The position is to be filled rather quickly, preferably by 1/8 or with training even earlier than that. Interviews are held on an ongoing basis and we therefore hope that you will send your application today. Please send the application and your CV to [email protected]. If you have any questions about the position, you are much welcome to contact HR Manager, Malene Pedersen on [email protected].