About this job
As a Solution Architect within the Expert Services Team at ONEiO, you will play a pivotal role in ensuring the successful delivery of our SaaS solutions to our valued customers. This multifaceted position encompasses project management, solution design, domain expertise in our industry, implementation and configuration, and active participation in pre-sales activities to support our growth and customer engagement efforts. You will be a key driver in bridging the gap between our cutting-edge SaaS technology and our customers' unique business needs, with a focus on delivering excellence and value.
Key Responsibilities:
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Solution Design and Architecture: Collaborate with customers to understand their business requirements, and create detailed solution designs that align with our platform while addressing the specific needs of each customer.
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Implementation and Configuration: Lead the implementation process in seamless cooperation with the Solution Experts who are performing the actual configuration of integrations in ONEiO based on your design.
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Project Management: Manage end-to-end project lifecycles. This includes defining project scope, creating project plans, and coordinating with cross-functional teams to deliver on time and within budget.
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Domain Knowledge: Maintain an in-depth understanding of the industry landscape, and best practices to provide informed recommendations and solutions to customers.
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Pre-Sales Support: Collaborate with the sales team in a pre-sales capacity to engage potential customers, demonstrating ONEiO’s value and capabilities.
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Customer Relationship Management: Build and nurture strong relationships with customers, serving as a trusted advisor and understanding their evolving needs. Proactively identify opportunities for upselling and cross-selling our products and services.
Skills necessary to succeed in this role:
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Fluency in German and English (native or full professional proficiency)
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Experience in ITIL or similar frameworks associated with it, such as SIAM
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Strong ability to identify and define customer specific business needs
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Experience in B2B and SaaS products
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Experience with technical consulting work or similar
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Excellent communication and presentation skills
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Excellent project management skills
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Knowledge of integration concepts, both technical (e.g. HTTP, REST, SOAP, XML, JSON, different authentication methods) as well as general (e.g. bi-directionality, MDM, ETL, async vs sync, batch vs transactional)
Benefits:
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Flexible organization with low hierarchy and bureaucracy.
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Employee stock option plan as applicable from time to time.
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Lunch and culture vouchers. (Finland)
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Gym membership. (Germany)
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Mobile phone benefit.
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Comprehensive leisure-time accident insurance.
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Spacious and functional office in Munkkivuori with free parking & gym
About us
ONEiO is an integration service provider helping companies collaborate without complex technical integration projects. We have built the world’s first Integration Automation Platform that automates many of the development tasks related to a successful integration project. We are disrupting the market of established iPaaS products and we have several well-known customers to back up our claims. The likes of Bayer, Volkswagen, Atos and CGI all trust us to deliver them enterprise-scale integrations.
ONEiO has strong roots and a homebase in Finland, the happiest country in the world. We embrace the Nordic straightforwardness and the famous Finnish Sisu attitude while our SaaS product is used worldwide by the largest global brands and companies. Our current client base consists of companies in Europe, USA and partners around the globe.
About the selection process
Send an application and we will check it out and if it looks like a match then we’ll reach out to you to set a date & time for our first discussion. We do our best to reach out within three business days.
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Quick assessment call with the recruiter (10 min)
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First chat with our director of expert services and people & culture lead (30-45 min).
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Chat with our head of DACH Region (30 min)
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Homework assignment
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Presentation of the assignment (45-60 min)
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Final chat with the team (30 min)
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Our offer to you
Additional information
Please send us your application as soon as possible, we will fill this role as soon as we find the right person.
Please note the position requires you to have a valid Work Permit for Finland or Germany.