We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.
We are looking for a
Summer Trainee, Technical Support Engineer, Spare parts
to join Normet's Global Spare Parts Team in Iisalmi, Kuopio or Espoo between June 1st - August 28th, 2026.
The team is responsible for Spare Parts portfolio, and its mission is to improve customer satisfaction, increase the share of customer wallets, and ensure business profitability. In this role, you will provide essential support to our global spare parts operations, ensuring high-quality technical assistance and efficient data management.
Main responsibilities and tasks:
-
Manage and resolve tickets in the global spare parts support portal, providing technical support and ensuring timely issue resolution.
-
Analyse, prioritize, and delegate support cases as required to meet business needs.
-
Maintain and manage item data in PDM and ERP systems, ensuring accuracy and consistency.
-
Conduct quality control for spare part master data to support operational excellence.
-
Provide technical assistance for spare part-related issues, collaborating with cross-functional teams.
To shine in this position, we hope you have:
-
Master's/bachelor's degree student in Mechanical engineering and/or Industrial management
-
The feeling of being comfortable and motivated working in a technical environment with technical products
-
Ability to handle multiple supports requests simultaneously
-
A strong team player with good interpersonal and communication skills, drive to find best solutions for our clients and products
-
Good IT skills (Microsoft Office), especially knowledge in ERP (Microsoft Dynamics AX/D365) and PDM (Sovelia)
-
Capability to work independently and with a multinational team
-
A self-driven way of working and ambition to develop your skills
-
A can-do and results-driven attitude
-
Willingness to take responsibility and ownership
Come and share your courage to shine with us! This is an excellent opportunity for your professional growth in a fast growing, global technology company. What you will get with us:
-
Meaningful Work: Help keep our equipment running smoothly for customers worldwide.
-
Support & Training: Get a thorough introduction to the job, with great teammates to guide you.
-
Learning Opportunities: Gain hands-on experience with tools like ERP and PDM systems and develop valuable technical skills.
-
Great Team: Work with a friendly, collaborative, and diverse group of professionals.
-
Personal Growth: Take on responsibilities, solve real-world problems, and build your career.
For further information, please contact Director, Spare Parts, Eric Stigzelius, +358 40 801 8795 or [email protected].
We are looking forward to hearing more about you. We welcome your application and CV by 2nd of April via our via our webpage, please click on the apply link.
Read more about the summer jobs at Normet here
and summer trainee experiences here
Have a great #Techsummer at Normet!
#LI-DNI
Come and share your courage to shine with us!
Visit our career website for more information.