Internal Tools Engineer

• You will build, maintain and continuously improve Group IT Operations platforms, automations and AI workflows for ESM/ITSM, monitoring, Microsoft 365 and collaboration tools.
• You will develop integrations and automations using programming and scripting skills such as JavaScript, HTML/CSS, PowerShell, Power Platform and REST APIs.
• You will translate user and business needs into practical solutions, champion AI adoption, document work and communicate clearly within an international team.
• The role is based in Helsinki, Tampere, Prague, Zagreb or Bratislava with flexible working, and applications are open until 11.10.2026; contact Jan Drašnar at [email protected] for more information.

Internal Tools Engineer

Ready to make a real difference for nearly 1700 Alma employees? 

As our Internal Tools Engineer, you'll sit at the heart of Group IT Operations, helping colleagues across Alma work smarter by building, maintaining and continuously improving our tools, automations and AI-workflows.

You'll get hands-on with everything from our ESM/ITSM and monitoring platforms to Microsoft 365 automations and emerging AI tooling. You play a key role in turning everyday friction into practical, reliable solutions that make a real difference for people across our international organization.

In this role, your responsibilities will be:

• Administer, maintain and continuously develop key Group IT Operations platforms, including our ESM/ITSM, monitoring, automation and integration tools.
• Build and maintain automations across Microsoft 365, Slack and other tools.
• Champion the adoption of AI in IT Operations and other areas of the business wherever it can improve efficiency, quality and speed.
• Translate user and business needs into practical improvements to our tools and workflows.
• Develop integrations using REST APIs and other appropriate technologies.
• Spot opportunities to simplify, automate and improve existing processes.
• Document your solutions and share knowledge with colleagues.

We hope you have:

• Conceptual understanding of IT platforms, integrations and enterprise solutions.
• Good analytical and critical thinking skills.
• Programming and scripting skills at a junior-to-mid-senior level, including: JavaScript, HTML and CSS, PowerShell, Power Platform scripting and automation
• Curiosity about AI-assisted development — and an interest in getting hands-on with it.
• Understanding of AI platforms and their practical use in business.
• Strong communication skills and the ability to explain technical topics clearly.
• Professional working proficiency in English.

You’re like to succeed in this role if:

• You learn quickly and enjoy exploring new technologies.
• You're self-driven and proactive, and you take ownership of your work.
• You enjoy working with people and are a reliable team player.
• You're always looking for smarter, simpler and more efficient ways of working.
• You have an innovative, improvement-oriented mindset.
• You enjoy being part of an international organisation.
• You're motivated by building practical solutions that make a real difference for colleagues and the business.

Why join Alma?

At Alma, we foster a culture of collaboration, courage and trust, where everyone is accepted for who they are. We challenge ourselves to try new things, experiment, drive innovation and learn from mistakes.

We promise you:

💜 Friendly culture where you can be exactly as you are 
We value work-life balance and support your wellbeing with good benefits.

🌟 A job with purpose and impact 
You get to work with our well-known brands, which are trusted by millions of people every day, especially when they make life’s most important decisions.

🚀 Growth powered by AI 
You’ll have access to relevant AI-powered tools and continuous learning opportunities that accelerate your professional growth.

If you’re excited by change and curious about how AI can reshape the way we work, you’ll thrive at Alma. Because at Alma, courage grows together.

How is it like to work at Alma and what kind of benefits do we offer: https://www.almamedia.fi/tyopaikat/

This role can be based in Helsinki, Tampere, Prague, Zagreb or Bratislava with flexible ways of working. 

Got Interested?

Apply and become part of our growth story! Apply for the position by 11.10.2026. We start interviews already during the application period. We will fill the position as soon as a suitable candidate is found. More information about the task is provided by Jan Drašnar, [email protected].